TECNO; The Worst Android phone Manufacturer Ever!

As we live in the
African region, the word Tecno must have
fallen on your ear. Not the music genre techno –
the other techno but this Tecno, the one that have
been flying in cheap pieces of plastic and wire aka
phones into Nigeria, Ghana, Kenya and other
African countries.
Let’s face it. Tecno was one of the first companies
that brought ‘affordable Android smartphones’ to
Africa, but they are not the first, nor the best.
Their debut ‘Android’ phone, Tecno N3 may have
sold millions of units in Nigeria alone, wowed many
users who probably are using Android phones for
the first time, but hey believe it or not, Tecno N3 is
one of the worst Android phones ever sold.
Reasons will be explained.
Reasons why Tecno might have been the worst
Android manufacturer ever
Faulty right from the box!
Each and every Tecno N3 out there seems to have
one problem or the other. From Bluetooth to Wi-Fi
to sensor to SIM slot to wake-up button (the list is
endless though), funny thing is that these faults
come with these phones straight out of the box. I
even saw someone who just bought a brand new
N3 that can’t access Settings menu. Tecno N3 is
probably Tecno’s best selling phone but not to
forget, the N7, D3, D5, Q1, P3 also come with the
same factory-built faults.
Zero or zero customer care You heard me right,
zero! Tecno have no customer care. The little
‘customer care’ joints they have at random big
cities in Nigeria are run by more or less O’level
‘engineers’. These ‘engineers’ know next to nothing
about phones, they neither repair phones nor do
you see them with any tools. They only know
prices of Tecno phones and won’t hesitate to tell
you to buy a new Tecno phone when you bring in a
faulty phone for repair or replacement. On a few
occasions I’ve been at Tecno customer care, I
overheard the noobs setting up Internet connection
on customers’ phones though. I think that’s the
only area their salaries cover.
No updates, never
Sure, we have never heard of OS updates on any
Tecno phone. Tecno rather makes new phones
everyday, dumping their older customers in the
dark while on the venture of getting new ones.
They don’t even seem to know how phone series
work. They made N3, went back and made an
advance version of the phone and named it P3 –
instead of something like N4 or N3 advance. This
goes to tell you how short-minded the company is.
To be continued…